Privacy Policy
Music-To-Sheet ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your information.
1. Data We Collect
We collect the minimum data necessary to provide the service:
| Category | Data | Purpose |
|---|---|---|
| Account | Name, email address, phone number (optional), country | Authentication, account management, support |
| Profile | Optional social media handles (e.g. Instagram, YouTube) | User profile display within the app |
| Audio | Audio files you upload or links you submit | Transcription processing only — deleted immediately after |
| Conversion history | Track name, instrument, output format, generated notes, duration | Display your history in-app; never shared |
| Rights declarations | Your self-declared rights statement per uploaded track | Compliance record-keeping |
| Purchase records | Subscription tier, per-track purchase history | Access control and billing verification |
| Usage | App version, device OS type, feature interactions | Crash diagnostics and product improvement |
2. Audio Processing & Ephemeral Data
Audio files are the most sensitive data we handle. Our processing is strictly ephemeral:
- Audio is transmitted to our processing server solely to perform pitch detection and stem separation.
- Processing completes within 60 seconds for standard files.
- Audio files are permanently deleted from our servers immediately upon completion.
- We do not store, cache, archive, back up, or retain copies of your audio for any purpose.
- Your audio is never used to train, fine-tune, evaluate, or improve any AI or machine learning model.
- Each transcription is generated specifically for you and is never shared with or reused for any other user.
3. How We Use Your Data
- To provide, operate, and maintain the App and its features.
- To authenticate your account and verify subscription status.
- To display your conversion history within the App.
- To respond to support requests and communicate service updates.
- To detect and prevent fraud, abuse, or violations of our Terms.
- To comply with legal obligations.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services
We use the following third-party services to operate the App. Each has their own privacy policy:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase | Database, authentication, file storage | Account data, conversion history, audio (temporary) |
| Replicate | AI stem separation (Demucs) | Audio file URL (ephemeral; deleted after processing) |
| RevenueCat | Subscription and in-app purchase management | Anonymous device ID, subscription status |
| Apple App Store | iOS app distribution and payments | Purchase receipts (handled by Apple) |
| Google Play | Android app distribution and payments | Purchase receipts (handled by Google) |
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Export: Request your conversion history and account data in a portable format.
- Deletion: Request deletion of your account and all associated data. Requests are processed within 30 days.
- Restriction: Request that we restrict processing of your data in certain circumstances.
- Objection: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at support@musictosheet.com or use the account deletion feature within the App.
6. Data Retention
- Active accounts: Data is retained for as long as your account remains active.
- Deactivated accounts: Data is retained for 60 days to allow account recovery, then permanently deleted.
- Deleted accounts: All data is permanently deleted within 30 days of your deletion request.
- Audio files: Deleted immediately after processing completes (see Section 2).
- Backups: Backup copies may persist for up to 30 additional days before being purged.
7. Data Security
We implement industry-standard technical and organisational measures to protect your data, including encrypted data transmission (TLS), encrypted storage, row-level security policies in our database, and access controls limiting who can access your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Children's Privacy
Music-To-Sheet is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly. If you believe your child has submitted data to us, contact us at support@musictosheet.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via the App or by email. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the App after changes are posted constitutes your acceptance of the updated policy.
10. Contact
For privacy-related questions, data requests, or concerns, contact us at: